Schedule an Appointment

Important COVID19 Information

Update: as of August 2, 2020, we are requiring all appointments be held out of doors. If this is not possible in your home, please contact us so we can find a workable solution. This rule will remain in effect until the seven day rolling average of new cases in Honolulu County drops below 50. We appreciate your continued help in protecting our community!

We are taking many measures to ensure your safety. In order to help you, we are asking you to agree to the following:

• Based on Governor Ige's guidelines, Arms of Aloha is an essential business but considered "medium risk" (extended contact between team and client exceeding fifteen minutes). We are doing everything we can to reduce disease transmission; however, by scheduling an appointment, you are acknowledging the chances of inadvertent transmission cannot be reduced to zero and that you willingly accept this risk.
• Up to four loved ones may be present for the appointment. This is to keep us in compliance with the governor's orders limiting gatherings to five people or less.
• Appointments should be held outside when possible (i.e. if your pet can be safely restrained outdoors, weather permitting, and there is adequate privacy). A carport or lanai is fine.
• If the appointment must be indoors, a maximum of two people can be present in the room with the doctor. Any steps you can take to increase air circulation (e.g. opening windows) would be appreciated.
• We cannot enter your home if anyone present or residing in the home is currently under quarantine due to a COVID diagnosis, recent travel, or exposure to COVID; or is experiencing unexplained fever, cough, or shortness of breath.
• Everyone present must wear a mask. We have disposable surgical masks available if you do not have one of your own.
• Please help us by trying to distance yourself from the doctor by at least six feet when you can. We will do everything possible to make sure you can stay near your loved one as they are falling asleep, and during the actual euthanasia procedure. You'll receive more details about the process after scheduling.
• Children ages two and above are welcome to attend if they will wear a mask and an adult is present to ensure they adhere to proper social distancing as described above.
• We are utilizing contactless methods for paperwork and payment. You will have the opportunity to pay for your appointment in advance if you wish. Please be advised that if you need to cancel, we can refund your card, but refunds can take 9-14 days to post to your account. We cannot accept checks.