Schedule an Appointment

This is the process for a consultation:

Step 1. We’ll ask for your pet’s medical records for review, and you’ll fill out a questionnaire that covers symptoms, the home environment, current medications, and other background information.

Step 2. You will meet with the doctor at home to discuss your pet, your goals, and the options available to you.

Step 3. The doctor will do a physical exam on your pet.

You should allow two hours for the visit, although it may be shorter.

Consultations are scheduled on certain weekdays and some Saturdays. We may be able to schedule an alternative start time upon request. Available slots are limited and demand is high, so it may take 2-3 weeks to get you on the schedule.

The initial consultation (both Zoom visit and house call) will cost $450. Payment in full will be due 48 hour prior to the visit and is nonrefundable unless your pet passes away prior to the appointment. Additional medications, supplies, or equipment may be extra.

Before You Schedule

We understand that circumstances change and try to avoid imposing financial penalties as much as we can. We need your kokua. We are experiencing an unprecedented surge in requests for our services, putting us in the heartbreaking position of either turning people away or adding them to a waiting list.  This is especially true for weekend and evening slots, which are highly desirable and limited in number. If your plans change, please let us know as early as possible so that we can help someone else.

Our full cancellation policy can be found here.